How-to Guide

How far can I walk away from my computer with the EP320?

This article applies to the Nearity EP320 wireless headphone with noise cancelling mic. Up to 33 Feet (10 Meters). The EP320 uses Bluetooth 5.4 , offering a wireless range of up to 33 feet (10 meters…

Can I use the EP320 with my iPhone or Android phone?

This article applies to the Nearity EP320 bluetooth noise cancelling headset with mic. Short Answer: Yes. The EP320 is compatible with both iOS (iPhone) and Android devices. How to Pair with Your Pho…

Can I plug the EP320 into my traditional desk phone?

This article applies to the Nearity EP320 noise cancelling headphone for work. Short Answer: No (with One Exception). The EP320 does not have a 3.5mm or RJ9 port, and traditional desk phones can only…

Will the EP320 work with my Polycom VVX phone?

This article applies to the Nearity EP320 noise-cancelling headset with mic. Short Answer: Partially — Audio Only, No Call Control. The EP320 supports Bluetooth and USB-A dongle connections and is pr…

How do I answer or hang up phone calls on my EP320?

This article applies to the Nearity EP320 over ear noise cancelling headphone. MFB Button Controls. When the EP320 is connected to a mobile phone (cellular calls only) : • Single press the MFB button…

Does the EP320 work with Teams, Zoom, or Webex?

This article applies to the Nearity EP320 noise cancelling headphone for call center. Short Answer: Yes. The EP320 supports Microsoft Teams and other popular UC platforms such as Zoom and Webex. With…

Does the EP320 work with both Mac and PC?

This article applies to the Nearity EP320 noise cancelling headphone with mic for office. Short Answer: Yes. The EP320 is compatible with both Mac and Windows PC systems. It offers three connection o…

Can I take the microphone off my EP320?

This article applies to the Nearity EP320 headset. Short Answer: No — But It’s Adjustable. The microphone on the EP320 cannot be removed. However, it comes with a 250° rotatable boom , allowing you t…

How heavy is the EP320?

This article applies to the Nearity EP320 over-ear headset. EP320 Weight. • Net weight (headset only): 184 g • Gross weight (with packaging): 557 g At 184 g, the EP320 is a standard weight for over-e…

How do I replace or clean the ear cushions on my EP320?

This article applies to the Nearity EP320 headset. Replacing the Ear Cushions. Yes, the ear cushions on the EP320 are replaceable. The headset comes with an extra set of replacement ear cushions in t…

Why can’t I answer IP phone or VoIP calls with the EP320 button?

This article applies to the Nearity EP320 wireless headset with mic for work. Short Answer: No. The EP320 does not support answering IP phone calls or third-party calling app calls directly using the…