How to Find Your Order Number？
Learn how to locate your NearHub order number when submitting a support or warranty request, whether you purchased from NearHub.us or Amazon.
Your order number is required when submitting a support or warranty request. How to locate it depends on where you made your purchase.
Purchased from our website (nearhub.us)
You will have received an order confirmation email from info@nearhub.us at the time of purchase. Your order number appears in that email.
If you cannot locate it, check your spam or junk folder and search for emails from info@nearhub.us.
If you still cannot find it:
- Submit a support ticket or email support@nearhub.us.
- Provide the email address used to place the order.
- The support team will look up your order and send the details to you.
Purchased from Amazon
Log in to your Amazon account and go to Returns & Orders in the top-right corner. Find your NearHub order and copy the order number. Include this number when contacting support.
If You Still Need Help
If the steps above do not resolve the issue, please contact NearHub Support at support@nearhub.us.
How did we do?
NearHub Return and Refund Policy (US)
NearHub Board Warranty and Support
