NearHub Board Warranty and Support
Standard Warranty — 1 Year (Included). Every NearHub Board purchase includes a 1-year limited warranty from the date of purchase. Hardware coverage. If core components — including the screen, touch s…
Standard Warranty — 1 Year (Included)
Every NearHub Board purchase includes a 1-year limited warranty from the date of purchase.
Hardware coverage
If core components — including the screen, touch system, or mainboard — fail under normal use, NearHub provides free replacement at no additional cost.
Software support
For issues with official NearHub software, remote technical assistance is available throughout the warranty period.
Response time
Submit a support request and receive a response within 48 hours.
Not covered
- Accidental damage (drops, spills, physical impact)
- Issues caused by non-official or third-party software
Extended Warranty — Optional
Extends hardware protection and technical support beyond the standard 1-year period.
Plan | Coverage Period | Price |
NearHub Care+ (1-Year) | Year 2 | $299 |
NearHub Care+ (2-Year) | Year 2 & Year 3 | $499 |
What NearHub Care+ includes:
- Continued hardware protection for covered components
- Express Replacement Service
- 24/7 priority access to NearHub experts
NearHub Care+ must be purchased before the standard 1-year warranty expires.
How to Get Support
Submit a support ticket and the support team will follow up by email within 48 hours.
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